Interactive Communication

Two-Way SMS Messaging

Enable interactive customer conversations with short codes and two-way SMS. Perfect for voting, surveys, contests, and customer service automation.

Interactive Messaging Features

Build engaging two-way conversations with your customers.

Short Code Services

Dedicated short codes for two-way SMS communication. Perfect for voting, contests, and customer engagement.

Inbound SMS

Receive SMS messages from customers with keyword-based routing and automated responses.

Outbound Campaigns

Send targeted SMS campaigns with personalization and track responses in real-time.

Auto-Response System

Set up keyword-triggered automated responses for common queries and opt-in/opt-out management.

Chatbot Integration

Integrate AI-powered chatbots for intelligent two-way conversations via SMS.

Keyword Filtering

Advanced keyword detection and routing for surveys, polls, contests, and customer service.

Why Choose Two-Way Messaging?

Transform customer engagement with interactive SMS conversations.

Real-Time Engagement

Engage customers in real-time conversations with instant message delivery and response tracking.

Dedicated Short Codes

Get TRAI-approved short codes (5-6 digit numbers) for easy-to-remember two-way communication.

Automated Workflows

Set up automated response flows based on keywords, reducing manual intervention.

Conversation History

Store and retrieve complete conversation histories for analysis and customer insights.

High Scalability

Handle thousands of concurrent two-way conversations without performance degradation.

99.9%
Uptime Guarantee
24/7
Technical Support
500+
Enterprise Clients

Popular Use Cases

See how businesses leverage two-way messaging across industries.

Voting & Polls

TV show voting, opinion polls, elections, and surveys with instant result tabulation.

Media & Entertainment

Radio contests, talent show voting, audience engagement, and interactive campaigns.

Education

Student feedback collection, quiz participation, admission queries, and parent communication.

Marketing Campaigns

Contests, lucky draws, coupon distribution, and customer feedback collection.

Events & Conferences

Event registration, Q&A sessions, live polling, and attendee engagement.

Non-Profit & NGOs

Donation campaigns, volunteer registration, awareness surveys, and community outreach.

How Two-Way Messaging Works

Simple setup, powerful results in 3 easy steps.

1

Get Your Short Code

We provide you with a dedicated TRAI-approved short code (e.g., 56789) for your brand.

2

Set Up Keywords

Define keywords (e.g., VOTE, CONTEST, INFO) and configure automated response flows.

3

Launch Campaign

Promote your short code and keyword. Start receiving and responding to customer messages instantly.

Real-World Example

See how a TV reality show used two-way messaging for voting.

1
Campaign Setup
Show producers get short code 56789 and set up keywords VOTE A, VOTE B, etc.
2
Viewer Participation
Viewers send VOTE A to 56789. System instantly tabulates votes.
3
Auto-Response
Voters receive instant confirmation: "Thanks for voting for Contestant A! Vote count: 12,345."
4
Results
Show receives 500,000+ votes in 2 hours with real-time analytics dashboard showing vote distribution.

Ready to Enable Two-Way Conversations?

Get your dedicated short code today and start engaging customers interactively.