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Strategy

Channel choice, conversion and customer engagement.

Phone showing a verified brand RCS message with a rich card, buttons and read receipt
Strategy 5 min read

RCS Business Messaging in India: What It Is and When to Use It

RCS brings your brand name, logo, images, carousels and buttons to the phone’s default messaging app. Here is what RCS business messaging can do in India, how it compares with SMS and WhatsApp, and how to launch it with SMS fallback.

TextNation Product TeamTextNation Product Team18 October 2026